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Shipping the Renal Diet-
Easy, Delicious, Frozen Renal Meals from MagicKitchen.com
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Our meals are shipped from our centrally located warehouse in Kansas City, MO. We use ground delivery services
from UPS and Fed Ex home Delivery. In that way MagicKitchen.com, our parent company, can ship everywhere in the continental US within 3 days maximum and do so with very cost effective shipping rates.
Please allow 1 to 3 business days from the date of placing your order for standard delivery. We can also use UPS air delivery if you want your packages delivered faster.
Orders received prior to noon Central time will typically ship the same day. You may also select the specific date you want delivery to be received when you place the order in our web site shopping cart.
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To keep your food arriving fresh and frozen, all standard orders are shipped Monday through Friday to arrive up to Saturday. To ensure meals arrive in good condition, we do not ship over weekends.
Shipping FAQ:
- If sending a gift , please let gift recipients know to expect a perishable package and to open immediately to prevent the contents from spoiling.
- MagicKitchen.com cannot be responsible for damage to unclaimed gifts.
- We cannot ship to PO boxes.
- We cannot provide an exact delivery time, but we find that most deliveries are made between 2:30PM and 6:00PM.
- To receive an order from us you do not have to be home. The delivery person will leave the package for you without a signature as long as they feel comfortable that the package won't be stolen.
- Each order is shipped in a reusable, recycleable cardboard and Styrofoam container with dry ice. Although most dry ice evaporates in shipment, there may be residual dry ice in the cooler. Please use gloves or other protective material to remove dry ice from container and dispose of it safely outside or in your sink until gone.
- You will receive a notification email that your order has shipped. To track your order please go to the bottom of your email receipt and click 'view your order on-line'. Once on our website there is a direct link “Track My Order” which will provide the current status of the shipment via a direct link to the UPS or Fedex website.
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